Delivery Services
As you may have noticed from our product details pages we are efficient and fast with 24 hour dispatch on a wide range of products - even same day dispatch on many products. This does not mean we forsake any quality considerations it just means we are experienced and effective in the production and delivery of your goods. We make everything here in our premises. Production timeliness vary according to each product and these timelines are given on the product details pages. The delivery times outlined below are purely delivery timelines and are not the production times.
It is worth reviewing these details as it can save you money. Often customers jump onto Guaranteed next Day delivery when our standard service at 94% likely for next day is adequate. The choice is yours. Our delivery services operate like this
Adverse weather conditions
Due to adverse weather conditions deliveries in some parts of the country are affected. We use both royal mail and city link to deliver our parcels, when your order has been dispatched you should be informed to which courier was used.
More information can be obtained from Royal Mail or City Link. Please check their websites for updates. Royal Mail City Link
UK
For most products under 2kg and not bulky we use Royal Mail 1st Class Recorded. We call this our standard service. This is the default option in our shopping cart (unless your item is above 2kg or bulky). 94% of deliveries by Royal Mail are next day inc Saturdays but not Sundays. The remaining occasions could slide from 2 days to 3 weeks in very rare anomalies. If you need risk free delivery we would suggest Guaranteed delivery.
For those requiring Guaranteed Next Day - inc Saturdays (but not Sundays) We use Special Delivery by Royal Mail or City Link if pack is over 2kg or bulky. This is an option you can choose to buy during the ordering process.
If your item is over 2kg or bulky or canvas prints over 60x40cm then the default service is City Link which delivers next Biz day (not Saturday) and is included as part of our standard service. You can also select Saturday delivery too for a little extra.
Saturday delivery can be guaranteed too by either Royal Mail Special Delivery or City Link and this can be chosen at the shopping cart too for additional delivery charge.
Royal Mail Strikes
We can still get your goods to you next day (exc Sundays). We recommend you have the goods delivered to a work address with our free courier upgrade. We are upgrading these deliveries to courier next biz day. Alternatively if you can't deliver to work, for +£2.99 extra you can upgrade your standard delivery to RM Special Delivery for most small packs (under 2kg) and Royal Mail, even when striking will try but not guarantee to deliver the Special Delivery's. Special Delivery's get priority treatment when the workforce gets back to work.
TIPS to beat strike: 1. Have your goods sent to a work address and get our free courier upgrade. OR 2. Pay £2.99 extra for the Special Delivery service. 3. For those in London - you can always collect.
International
For most products we use Royal Mail Signed For International. This is our standard and default service. It passes the packages to the local postal services for a recorded signed delivery. This can take up from 2-3 days at fastest up to 10-12 days long distance from UK or to remote areas even longer. Due to the variation in shipping prices for different destinations it may be necessary for us to charge more for the delivery than anticipated. If this was to happen we would call and discuss the increase with you and take additional payment to progress the shipment.
Courier services with FeDex or TNT are an option you can choose and this usually takes 1-2 days for not too much extra - but the tracking and delivery is guarantee.